Real Estate
Estate Link Property Manager
A property management platform that transitioned teams from spreadsheets to a unified system.
6
Core Tools
100%
Digitalized
Execution & Architecture
Context
Property managers were losing track of requests and fees due to reliance on isolated Excel sheets.
The Challenge
Consolidating billing, maintenance tracking, and communication into a unified interface.
Scale
Multiple residential towers.
Strategy & Safety
Constraints
- Multiple access levels
- Accurate accounting
- Multi-building support
Key Tradeoffs
- Enforced step-by-step workflows to ensure data consistency.
- Prioritized accuracy over rapidly delivering new features.
Structural Decisions
Isolated domains
Separated financial data, resident records, and chat systems into secure modules.
Role-based interfaces
Designed focused screens for residents versus property managers to improve usability.
